Télécharger ITIL V3 guide to software asset management PDF Colin Rudd

ITIL V3 guide to software asset management

Livres,Colin Rudd

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3.7 étoiles sur 5 de 6 Commentaires client

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Broché : 188 pages pages
Auteur : Colin Rudd
Collection : Livres
ISBN-10 : 0113311060
Format : Broché
Date de Publication : 2009-07-15
Le Titre Du Livre : ITIL V3 guide to software asset management
Moyenne des commentaires client : 3.7 étoiles sur 5 6 commentaires client
Nom de fichier : itil-v3-guide-to-software-asset-management.pdf
La taille du fichier : 21.68 MB

Appropriate for anyone involved in the governance, management and use of software assets within an organisation, this title, 'ITIL V3 Guide to Software Asset Management', contains a practical approach to the management of software assets. Aligned with ITIL V3 and ISO/IEC 20000, this book has been developed to assist with the implementation and maintenance of all the necessary Software Asset Management (SAM) processes and procedures. It gives realistic and pragmatic suggestions for the content of a business case for SAM within an organisation. It provides readers with advice and guidance on the roles involved, together with templates and examples of some of the key documents. Including examples of a SAM business case, the contents of a software policy, a policy on the use of hardware and software, and an acknowledgement of hardware/software policy.
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Basic description of the core activities. Complex flow are missing. It's just a rebranding of the previous manual. No real improvement was done. Too light, I've expected more deep information and an integration with other process such as procurement for instance.